AI provider
Every AI feature in Yabbie runs on VerticalAI, an Australian AI receptionist platform.
Features run by VerticalAI
- Call answering
- The voice agent answers calls on your Yabbie number, 24 hours a day.
- Caller details
- The agent collects the caller's name, phone number, service, urgency and address.
- Call handling
- The agent books the job, forwards the call to your team or takes a message.
- Transcripts and summaries
- VerticalAI records and transcribes every call and writes a structured summary of it.
- Voices
- The agent speaks with an Australian voice or a clone of your own.
Call data
VerticalAI stores call recordings, transcripts and summaries on servers in Australia and encrypts them in transit. Your recordings and transcripts stay private unless you choose to share them.
About VerticalAI
VerticalAI builds AI receptionists for Australian businesses from Perth. Its agents answer calls on a business's own number, take bookings and put urgent callers through.